Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, enroll in courses, or contact us for support.

Personal Information

• Name and contact information (email address, phone number)
• Account credentials and profile information
• Payment and billing information
• Educational background and preferences
• Communications with our support team

Usage Information

• Course progress and completion data
• Learning preferences and study patterns
• Device and browser information
• IP address and location data
• Cookies and similar tracking technologies

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve our educational services.

• Provide access to courses and learning materials
• Process payments and manage subscriptions
• Personalize your learning experience
• Communicate with you about your account and courses
• Provide customer support and technical assistance
• Analyze usage patterns to improve our platform
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except as described in this policy.

Service Providers

We may share your information with trusted third-party service providers who assist us in operating our platform, such as:

• Payment processors for secure transactions
• Cloud hosting providers for data storage
• Analytics services to improve user experience
• Customer support tools for better service

Legal Requirements

We may disclose your information if required by law or to protect our rights, property, or safety, or that of our users or the public.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

• Encryption of sensitive data in transit and at rest
• Regular security assessments and updates
• Access controls and authentication measures
• Employee training on data protection

5. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Receive your data in a portable format
• Opt-out: Unsubscribe from marketing communications

6. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience and analyze platform usage.

Types of Cookies

• Essential cookies: Required for basic platform functionality
• Performance cookies: Help us understand how visitors interact with our platform
• Functional cookies: Remember your preferences and settings
• Marketing cookies: Used for targeted advertising (with your consent)

7. Data Retention

We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

• Account information: Until account deletion or 7 years after last activity
• Course data: For the duration of your enrollment plus 3 years
• Payment information: As required by financial regulations
• Communication records: 3 years from the date of communication

8. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this privacy policy.

10. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions about this privacy policy or our data practices, please contact us: